Terms and Conditions
These Terms and Conditions apply to your use of the It’s Genius website and to courses and other digital learning content supplied by It’s Genius.
Please read them carefully before purchasing or registering for a course. By using our website, creating an account or purchasing or accessing a course, you agree to these Terms and Conditions.
Nothing in these Terms affects your statutory rights as a consumer.
1. About It’s Genius
It’s Genius provides online courses and digital learning content and is operated in the United Kingdom.
You can contact us at:
Email: hello@itsgeniuscourses.ai
Telephone: 0333 722 1135
Business address: Bedford Heights, Brickhill Drive, Bedford, MK41 7PH
In these Terms, “It’s Genius”, “we”, “us” and “our” refer to the business providing the It’s Genius courses and services.
2. About Our Courses
It’s Genius provides online educational courses and associated digital learning materials.
Course descriptions, content, prices and access arrangements are displayed on the relevant course page before purchase or registration.
We aim to describe our courses accurately and clearly. We may improve or update course content from time to time, provided that this does not materially reduce the course you purchased.
Unless expressly stated otherwise, our courses are designed for individual learning and do not constitute a formal qualification or professional certification.
Where a course has been independently accredited or carries recognised Continuing Professional Development (CPD) status, this will be stated specifically on the relevant course page.
3. Educational Information and Professional Advice
Our courses are designed to provide general education, information and practical guidance.
They are not a substitute for advice tailored to your individual circumstances from an appropriately qualified professional, including legal, financial, tax, medical, health, building or other specialist advice where applicable.
Examples, scenarios, calculations and illustrations within our courses are provided for educational purposes and may not reflect your particular circumstances.
You remain responsible for the decisions and actions you take after completing or using our courses.
Nothing in this section excludes or limits any responsibility that cannot lawfully be excluded or limited.
4. Purchasing a Course
When you place an order, you are offering to purchase the course on these Terms. A contract between you and us is formed when your order is accepted and confirmation is sent to you.
Before completing your purchase, you will be shown the price payable and any applicable taxes or charges.
Unless otherwise stated, payment is required in full at the time of purchase.
Once payment has been successfully completed, you will receive access to the course in accordance with the access arrangements stated at the time of purchase.
5. Free Courses
We may offer some courses or learning materials free of charge.
Free content remains subject to these Terms, including the provisions concerning intellectual property, permitted use, accounts and acceptable behaviour.
Providing a course free of charge does not transfer ownership of that course or its contents to the learner.
6. Your Account
You may need to create an account to access a course.
You must provide accurate information and keep your login details secure.
Your account is personal to you. You must not give another person access to a paid course using your account, share your password for the purpose of allowing another person to access course content, or otherwise enable unauthorised access.
If you believe somebody has obtained unauthorised access to your account, please contact us promptly.
We may suspend or restrict an account where we reasonably believe it is being used fraudulently, shared in breach of these Terms, used to infringe our intellectual property rights or otherwise seriously misused.
Where reasonably possible, we will contact you before taking permanent action.
7. Intellectual Property and Use of Course Content
All intellectual property rights in It’s Genius courses and materials belong to us or, where applicable, to third parties who have licensed material to us.
This includes, without limitation, course text, videos, presenter content, graphics, photographs, illustrations, designs, downloads, worksheets, journals, exercises, quizzes, assessments, templates and other learning materials.
When you purchase or register for a course, we grant you a limited, personal, non-exclusive and non-transferable licence to access and use that course for your own personal learning.
Unless we have given you prior written permission, you must not:
copy, reproduce or record course content;
distribute, publish or share course materials;
sell, licence or commercially exploit course content;
make course content available to another person;
adapt, translate or substantially reproduce our materials;
repackage our content under another name or brand;
use our content to create another course, training programme, guide, publication or other derivative product; or
systematically extract, scrape, harvest or use automated means to obtain our course content.
You may make reasonable personal notes while undertaking a course.
Nothing in these Terms transfers ownership of our intellectual property to you.
Nothing in this section restricts any use permitted by law which cannot lawfully be restricted by contract.
© It’s Genius. All rights reserved.
8. Course Access
Your course access will be provided for the period stated on the relevant course page or at the time of purchase.
Where no specific access period is stated, we will provide access for a reasonable period appropriate to the course purchased.
We may occasionally need to suspend access temporarily for maintenance, security, technical improvements or circumstances outside our reasonable control.
We will take reasonable steps to minimise disruption.
We may update the technology used to deliver courses or make reasonable changes to course presentation and structure.
9. Digital Content and Your Consumer Rights
Our online courses contain digital content.
Under the Consumer Rights Act 2015, digital content supplied to consumers must meet the standards required by law, including being of satisfactory quality, fit for purpose where applicable and as described.
Nothing in these Terms excludes, restricts or replaces your statutory rights.
If there is a problem with a course you have purchased, please contact us at hello@itsgeniuscourses.ai so that we can investigate and, where appropriate, provide the remedy to which you are entitled.
10. Cancellation Rights and Immediate Access
Consumers purchasing online will normally have a statutory cancellation period.
Different rules apply where digital content is supplied immediately.
Where you ask us to provide access to digital content during the statutory cancellation period, we will obtain your express consent to supply beginning immediately and your acknowledgement that, once supply of the digital content begins, you will lose your statutory right to cancel that digital content.
Where the law gives you a cancellation right that has not been lost in this way, you may exercise that right by contacting us at hello@itsgeniuscourses.ai.
Nothing in this section limits any right to a refund, price reduction, repair, replacement or other remedy you may have where digital content is faulty, not as described or otherwise fails to comply with applicable consumer law.
11. Refunds
Your statutory rights are unaffected by our refund arrangements.
Where you are legally entitled to a refund, we will provide it in accordance with applicable consumer law.
We may also choose to provide a refund or other remedy as a gesture of goodwill in circumstances where there is no statutory obligation to do so. Any such decision does not affect our ability to deal with future cases individually.
If you believe you are entitled to a refund, please contact hello@itsgeniuscourses.ai and provide your name, the course purchased and details of the issue.
12. Prices
Course prices are shown on the relevant course page.
We may change our prices from time to time. A subsequent price change will not alter the price of a course you have already purchased.
If we discover an obvious pricing error before accepting an order, we may correct the error and give you the opportunity to purchase at the correct price or cancel the order.
13. Promotions and Discount Codes
From time to time we may offer promotional prices, discount codes or special offers.
Any additional conditions applying to a particular promotion will be stated with that offer.
Unless otherwise stated, promotional offers cannot be exchanged for cash and cannot be combined with other offers.
We may withdraw or amend a promotion before an order has been placed, but this will not affect an order already accepted at a valid promotional price.
14. Availability and Technical Requirements
You are responsible for having suitable internet access, equipment and software required to use our online courses.
We aim to keep our courses available and functioning reliably, but uninterrupted availability cannot be guaranteed.
Technical interruptions may occasionally occur because of maintenance, updates, internet failures, third-party technology issues or circumstances outside our reasonable control.
If a significant technical problem prevents you from accessing a course you have purchased, please contact us and we will take reasonable steps to resolve the problem.
15. Third-Party Services and Links
Our website or courses may contain links to third-party websites, resources or services.
We are not responsible for the content, availability or practices of third-party websites that we do not control.
A link to another website does not necessarily mean that we endorse that website, business or service.
We may use third-party technology and services to support course delivery, payment processing, video, communications and other functionality.
16. Acceptable Use
You must not use our website, courses or associated services:
unlawfully or fraudulently;
to interfere with their operation or security;
to attempt to obtain unauthorised access to another person’s account;
to introduce malicious software or harmful code;
to systematically scrape, extract or harvest content;
to infringe our intellectual property rights or those of another person; or
in a way that is abusive, threatening or seriously disruptive to other users.
We may take reasonable action to protect our users, content and systems where these rules are breached.
17. Reviews, Comments and User Content
If you submit a review, comment, testimonial or other content to us, you confirm that it is truthful, lawful and does not infringe another person’s rights.
We will not claim ownership of your original content merely because you submit it to us.
Where you give us permission to use a testimonial, review or other contribution for promotional purposes, we may use it in accordance with that permission and applicable data protection law.
18. Our Responsibility to You
We are responsible for losses that you suffer as a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.
We are not responsible for losses that were not foreseeable when the contract was formed.
If you are purchasing as a consumer, we do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.
Our courses are intended primarily for personal learning. We are not responsible for business losses, loss of profits, loss of business, loss of opportunity or business interruption arising from a consumer’s use of a course for commercial purposes.
19. Events Outside Our Reasonable Control
We will not be responsible for delay or failure caused by circumstances outside our reasonable control.
If such circumstances materially affect a course you have purchased, we will take reasonable steps to minimise the effect and restore access or provide an appropriate alternative where reasonably possible.
Your statutory rights remain unaffected.
20. Privacy and Personal Information
We process personal information in accordance with our Privacy Policy and applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Our Privacy Policy explains what personal information we collect, why we collect it, how it is used, how long it may be retained, who it may be shared with and the rights available to you.
Please refer to the Privacy Policy available through our website for full details.
21. Cookies
Our website and course services may use cookies and similar technologies.
Information about the cookies we use and the choices available to you is provided in our Cookie Policy.
22. Changes to These Terms
We may update these Terms from time to time, for example to reflect changes to our courses, technology, business practices or applicable law.
The Terms applicable to a purchase will normally be those in force when the contract was made.
Where a change is required by law or is necessary for security or the proper operation of an ongoing service, we may apply that change as required, but we will not use this section to remove statutory rights or retrospectively make a material change unfairly to your disadvantage.
The date at the top of these Terms shows when they were last updated.
23. Complaints
We want to resolve problems fairly and promptly.
If you have a complaint about It’s Genius or a course you have purchased, please contact us at:
Email: hello@itsgeniuscourses.ai
Please provide enough information for us to understand the problem and investigate it.
We will acknowledge your complaint and aim to respond within a reasonable period.
Nothing in this complaints procedure affects your statutory rights.
24. Severability
If any provision of these Terms is found by a court or other competent authority to be unlawful or unenforceable, the remaining provisions will continue in effect.
25. No Waiver
If we do not immediately enforce a right under these Terms, this does not mean that we have waived that right.
26. Third-Party Rights
Unless expressly stated otherwise, these Terms do not give any person other than you and us a right to enforce them.
27. Governing Law and Jurisdiction
These Terms and any contract between you and us are governed by the laws of England and Wales.
If you are a consumer, you will retain any mandatory rights you have under the law applicable to you, and nothing in these Terms removes rights that cannot lawfully be excluded.
Any dispute may be dealt with by the courts having jurisdiction under applicable consumer law.
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© It's Genius. All rights reserved. 2026
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